We are seeking a detail-oriented and collaborative Operations Analyst/Software Tester to support multiple software projects. This individual will be responsible for requirements analysis, end-user validation, documentation review, and comprehensive test planning and execution. The role serves as a vital quality assurance advocate and liaison between users, development teams, and project stakeholders, ensuring reliable, technically sound, and user-aligned software deliveries.

**Essential Duties & Responsibilities**

+ Regularly engage with internal and external stakeholders to gather system and user requirements, validate workflows, provide project status updates, and clarify user needs
+ Facilitate clear and concise communications regarding product status, testing results, and process changes, ensuring alignment across all project phases
+ Analyze system design and operational requirements for the software projects, working to ensure functional, integration, and ...