Job Title: Operations Analyst – Prime Brokerage Securities Middle Office

Location: Glasgow (Hybrid working – 2 days per week in the office on Mondays and Wednesdays)

Contract Duration: 6 months

About the Role: We are seeking a dedicated and client-centric Operations Analyst to join our Prime Brokerage Securities Middle Office. In this position, you will be taking on a highly client-facing role where you will manage your own specific subset of high-paying clients. You will need to bring a strong stewardship mentality, constantly looking for ways to improve everyday processes and deliver exceptional value.

Key Responsibilities:

Client Management: Act as the primary face to your subset of clients, handling query management and exception/escalation management while making every client feel like they are the number one priority.

Communication: Utilize excellent communication skills, particularly over the telephone, to seamlessly handle multiple qu...