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Operations Administrator

Prudential Services Asia | kuala lumpur, Malaysia | Posted June 05, 2026

Position Overview

Responsibilities

  • To review and ensure the sales process for 3rd party products are conducted according to internal guidelines and MAS regulations.
  • Client onboarding (Client Risk Scoring, and Name Screening) and to document the rationale/ investigation findings
  • Complete background checks and prepare case file (including corroboration against internal thresholds) for review by 2nd line as required.
  • Corroborate Source of Funds (SOF) and Source of Wealth (SOW) for High-Risk Customers (HRC) for recommendation and approval.
  • Coordinate between business units and Compliance department for AML matters.
  • To support PFA Operations and IT on daily BAU matters, besides the above as requested by the HOD.

Qualifications

  • A diploma or degree in business administration/management and/or professional life insurance qualification.
  • Certification in Lean Six Sigma is an added advantage.

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