50 years of craftsmanship, style, and innovation.
From classic curtains to modern motorized blinds, we design window covering solutions that blend beauty and function. With a commitment to quality and customer care, we make premium products accessible. Now, we're expanding-new markets, new experiences, and new ways to bring timeless elegance into every space.
Operation Manager will be responsible for handling customer inquiries, providing product information, processing orders, and resolving any issues with professionalism and efficiency. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset.
What You'll Do -Connect with customers via phone, email, and chat-quickly, clearly, and professionally -Guide customers to the perfect product and solution, and liaise with specialist on expert advice -Process orders, track shipments, and ensure smooth deliveries -Solve problems fast. If it needs escalation, you'll make it seamless -Keep r...