Key Responsibilities

• Act as a support liaison for the Sales team during the client onboarding phase, assisting with data gathering and documentation.
• Participate in client meetings to take detailed notes and help document supply chain requirements and challenges.
• Support the Sales and senior operations team in reviewing client proposals for operational clarity and data completeness.

• Assist senior specialists in analyzing simple logistics flows and translating them into clear, step-by-step draft procedures.
• Maintain and update existing Standard Operating Procedure (SOP) documents, work instructions, and process maps under guidance.
• Help ensure SOP documentation is organized, accessible, and aligns with basic company standards and client SLA requirements.

• S...