About the job

RedHat's Customer Success and Services team is looking for an experienced, enterprise-level engineer to join us as an OpenShift Technical Account Manager in Mexico City. In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for the RedHat OpenShift Container Platform to meet their business needs. This is not a sales role. You will be a dedicated customer engagement associate and a member of the RedHat Engineering and Services teams, providing a premium level of engagement that builds, maintains, and grows long‑lasting customer loyalty by tailoring technical support to customer environments, facilitating collaboration with other vendors, and advocating on their behalf.

What you will do

• Learn new technologies quickly, including topics such as container orchestration, container registries, container build strategies, and microservices on container platforms.