• Handle customer inquiries via phone, chat, or email in a courteous and professional manner.
• Provide accurate information about products, services, billing, and account details.
• Resolve customer concerns, complaints, and issues promptly and effectively.
• Document all interactions and transactions accurately in the system.
• Follow company communication guidelines, policies, and procedures.
• Meet performance metrics such as quality, customer satisfaction, and attendance.

Corporate Travel Account - Up to 40,000 salary

Must have 1 Year Corporate Travel Experience

BFS Account - Up to 28,000 salary

Must have 1 Year BPO experience in any account

Travel Account - Up to 20,000 salary

Must have 1 Year BPO experience in any account

GDS Account - Up to 26,000 salary

Must have 1 Year GDS Experience