We are seeking an experienced onsite technician to join our team. As an onsite technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have the opportunity to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities:

• Provide onsite technical support and assistance to customers in resolving hardware and software issues.
• Diagnose and troubleshoot technical issues, including mechanical, electrical, and software-related problems.
• Repair or replace faulty components at the customer's site.
• Maintain detailed service records, repairs, and equipment inventory.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Provide excellent customer service b...