Job Description

• Responsible for desktop and notebook setup, software installations, configuration, troubleshoot, relocation for office and production environment.
• Responsible for user creations, deletion and maintenance for emails, server, printers, VPN, phones and etc.
• Software to support includes desktop Windows, Windows Server, Microsoft office and office 365, Outlook, Microsoft active directory and etc.
• Provide support and troubleshoot for all IT network and equipment which includes Wifi and network issues, equipment maintenance, new equipment setup and also ensure all IT network and equipment security are up to date.
• Implement upgrades to existing IT infrastructure, hardware and also backup solutions internally or working with vendor.
• Involve in data collection in terms of pc/network usage details and compile reports based on the data collected.
• Supporting hours: 8:30 - 5:30, Monday until Friday