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Online Operations Manager, Harrods

KURT GEIGER | london, United-Kingdom | Posted June 15, 2026

Position Overview

Operations

  • Responsible for overseeing the online pick process - from training to daily completion.
  • Direct/Main contact for all communication between KG and Host store.
  • Support to your direct reports, working closely with your team to ensure daily operational tasks are met.
  • Management of all Styling/Editorial/Marketing photo-shoot loans and returns.
  • Audit of stock on loan once a month, twice a month before stock take.
  • Daily communication with KG digital team and Host store regarding any Discrepancies/Issues/General queries.
  • Daily review of thresholds.
  • Collate EOD reports and summarize weekly totals/performance and communicate at director level.
  • Assist and lead Bi-weekly meetings with host store to discuss performance.
  • Ensure accuracy across all platforms of stock movement within stock on loan branches
  • Take ownership and support with stock loss prevention and Stock ta...

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