Group Online Concessions Manager

Full-Time (4 days in office, 1 from home)

37.5 hours

From ’93 to now, people have been at the heart of everything we do. It's in our name – Crew. With a passion for exceptional service and a love for the product, our team is dedicated to offering the best customer experience – nothing is too much trouble.

Purpose of the role:

Our Ecommerce team is looking for an experienced Group Online Concessions Manager to drive the performance and strategic growth of our third-party partnerships, including M&S, Next, and John Lewis.

In this role, you will own the end-to-end management of our online concessions, delivering sales and profit targets, optimising stock and product visibility, and ensuring best-in-class brand representation across Crew Clothing and Ben Sherman. You will also play a key role in identifying and onboarding new concession partners, supporting the continued expansion of our channel.