Swak BPO Corp. is one of the fastest-growing BPO companies in the Clark Freeport Zone. We are committed to delivering outstanding service to our clients through professionalism, energy, and enthusiasm. Our workplace fosters a culture of teamwork, stability, and dedication. As we continue to grow, we are looking for an Onboarding & Implementation Lead to join our dynamic team.

The Onboarding & Implementation Lead is responsible for leading the onboarding, implementation, and launch of new Shared Services clients. This role serves as the primary coordinator throughout the onboarding lifecycle, ensuring agencies are successfully transitioned into Shared Services through structured planning, training, communication, and cross-functional execution.

This position combines elements of client success, project management, operations, training, and implementation coordination