Lead customer service excellence as an OMNI Department Manager at Walmart in Quebec City. Oversee online grocery operations while training your team and meeting shopper needs.
This role focuses on managing the workflow of OMNI Associates and ensuring seamless online order processes. You will maintain operational tasks and cleanliness standards, providing exceptional customer support throughout your shifts. Drive efficiency and shopper satisfaction for the best online grocery experience.
Key Responsibilities:
• Train and develop all OMNI Associates effectively
• Complete Back Office Setup for order management
• Manage daily picks and post-pick activities
• Ensure e-commerce cleaning standards are maintained
• Greet customers warmly and assist with purchases
Requirements:
• Minimum age of 16 years
• Commitment to customer service excellence
• Ability to manage multiple tasks efficiently
• Understanding of online grocery processes
• Familiarity with ...