Management of end-to-end customer orders, involving planning, coordination and documentation of shipments to our customers on a timely basis. Includes close collaboration with internal & external stakeholders, to ensure timely and accurate order fulfilment and drive customer satisfaction, in a cost effective manner. Undertake value added projects to drive continuous improvement and deliver positive supply chain metrics.

• Primary contact for all customer orders, order inquiries, updates, and complaints.
• Co-ordinate and work closely with suppliers and planners to ensure timely supply of goods and delivery information to customers.
• Ensure proper shipping and bank documentation are generated and verified to ensure timely realization of sales revenue.
• Work closely with warehouse team and 3PL to ensure proper processes are practiced in the inbound/outbound operations of goods.
• Consolidate and analyze data fr...