Posting Details




Working Title Office Manager

Position Number 01473A

Department ENROLLMENT OPERATIONS

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category F Administrative Support (Clerical & Sales)

Job Description
This position serves as a frontline operations role for Military Benefits and Certification Services and is responsible for delivering initial benefits guidance, triaging inquiries, and supporting day-to-day office workflows that help students access and use VA education benefits. The position also supports operational processes, maintains accurate information resources, and performs designated Chapter 31 support responsibilities in coordination with School Certifying Officials and office leadership.


Type of Recruitment

Knowledge, skills and abilities

+ Working knowledge of client server systems (e.g. Banner, Kua...