Job Title: Office AssistantJob Description
The Office Assistant supports the service department by organizing daily activities and ensuring smooth workflow, with a particular focus on assisting the Service Coordinator and Return Merchandise Authorization (RMA) Specialist. This role involves coordinating travel, managing documentation in CRM/ERP systems, handling order processing, and providing exceptional support to both internal teams and customers.
Responsibilities

+ Support the service department by helping organize day-to-day activities and maintaining an efficient workflow.

+ Assist the Service Coordinator and RMA Specialist with their daily tasks and case management.

+ Book travel arrangements for field service technicians, ensuring accurate and timely itineraries.

+ Utilize CRM and ERP systems to document and maintain accurate service records and customer information.

+ Assist with preparing and providing quotes for upcoming ser...