Duties Description According to Civil Service Standards but particularly, provide perform entry-level clerical and office support work, including processing transactions and maintaining records in a variety of organizational settings, perform entry-level clerical and office support work, including processing transactions and maintaining records. Any given assignment may encompass a broad or narrow range of activities. General office support includes duties but not limited to the following as below –
• Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers; and keep records of such communications.
• Operate, and perform basic cleaning and maintenance on, office machines and equipment. Clear paper jams in copiers, scanners, and printers; replace toner cartridges; and clean keyboards and screens.
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