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NOC Incident Specialist | ITIL & ServiceNow Pro

Logicalis GmbH | workfromhome, South-Africa | Posted June 23, 2026

Position Overview

A global technology solutions provider is looking for a Customer Support Specialist responsible for managing customer incidents and fulfilling service requests. Ideal candidates should have at least 1 year of experience in IT Service Desk functions and strong troubleshooting skills. The role requires proficiency in Windows Operating Systems and the ability to use tools like ServiceNow for documentation. This position promotes a commitment to customer service in a diverse workplace.
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