Job Role : Night Manager ( Operations)

Function: Patient Service

Gender : Male / Female

Job Purpose

Responsible for directing and implementing efficient Patient Experience process flow across the Hospital

Responsible for creating the unique experience the patients receive during the process of seeking & undergoing the hospital service.

Ensure all hospital services are active required for patient care at night time.

Accountabilities

Customer (Patients & Families)

• Drive the Patient Experience Service Delivery Model for Customer Excellence.
• Enable the customer/guest/patients to be an informed user of the services.
• Design & introduce programs to improve the quality of customer care.
• Ensure timely r...