Job overview

Make a Difference When It Matters Most

Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.

We’re looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 – Clinical Advisors. This is a unique opportunity to play a vital role at the heart of urgent and emergency care.

As part of a dynamic multidisciplinary team, you will:

• Monitor live 999 calls handled by Emergency Call Takers (ECTs)


• Provide clinical oversight to ensure safe and appr...