Required Skills

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  Bachelor's Degree or Master s Degree in Computer Science or Information Systems/Technology Management OR 5+ years of experience as a Network Technician

  
  


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  5+ years of experience in enterprise desktop support and customer service

  
  


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  Skilled in desktop administration for Windows 10 and Windows 11

  
  


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  3+ years of experience in System Administration

  
  


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  At least 3 years of experience with SCCM (System Center Configuration Manager), MDM (Mobile Device Management), and GPO (Group Policy Object)

  
  

Preferred Skills

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  Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints

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