Position Overview
Join our team as a Network System Specialist in Kanata, focusing on Intune and AWS. This role is key to providing on-site support, managing devices, and enhancing security practices.
As a Network System Specialist, you will deliver desk-side troubleshooting and support in the Kanata office. Your expertise will be crucial in resolving hardware, OS, network, and application issues, ensuring seamless operations. Collaborative efforts with Security, IT, and vendors will be paramount in managing complex incidents and integrating supply chain processes.
Key Responsibilities: • Provide on-site desk-side troubleshooting and assistance • Triage and resolve hardware, OS, network, and app issues • Provision and configure laptops while managing inventory • Utilize management tools for predictable resolution times • Partner with Legal and Finance for vendor lifecycle management
Requirements: • Experience with Intune and AWS technologies • Strong troubleshooting skills in ...