Network Support Specialist (NOC)/specialist reseau
The Network Support Specialist (NOC)/specialist reseau is responsible for all aspects of telecom/technical support for our client’s customers. This includes all aspects of support functions which includes a combination of field maintenance/customer support and activities.
Qualifications
Minimum 2 years of NOC related experienceExperience working in the telecom industry is preferred. Specific Competencies
Must possess a high level of customer service skills.Must be fluent in both French and EnglishCCNA/CCNP certification is an assetProven ability to work independently and meet aggressive deadlines.Troubleshoot and identify customer LAN issues, including WIFI configurationConfigure and troubleshoot customer facing Cisco network infrastructureWorking knowledge and experience wi...