Job Description Have you got what it takes to succeed The following information should be read carefully by all candidates. Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader who can xkybehq guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity ...