The Network Engineer will be responsible for supporting and maintaining the organization’s IT infrastructure, servers, networks, and platforms. This role provides second- and third-level support for systems, ensures smooth operations of Office 365 services, monitors applications and hardware, and assists with deployments both in-office and at client sites. The position also requires involvement in documenting IT processes, performing security assessments, and adhering to company data security policies.

Key Responsibilities

1. Support and Operations

• Provide second- and third-level support for platforms, applications, and services within the organization.
• Respond to user support requests under guidance and elevate where necessary.
• Support installation, setup, and troubleshooting of workstations, hardware, and software at both office and client locations.
• Provide network support for LAN, Wi‑Fi, patch cables, and fibre c...