We are seeking a Network Engineer to support our client and perform LAN and Wi-Fi monitoring and support. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. This is an onsite position, located in Raleigh, NC. Currently allowing for hybrid work, reporting to the office 4 days a week. This hybrid schedule could change in the future.



Schedule is Saturday – Wednesday from 8am to 6pm ET with occasional on-call rotation and after-hours work.



Responsibilities include, but not limited to:

• Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling.

• Resolve Trouble tickets generated through ServiceNow

• Document troubleshooting steps and solutions for future reference.

• Assist Tier 1 support in diagnosing and resolving LAN-related problems.

• Provide Tier 2 support for LAN-related incidents...