Job Title: Enterprise Wireless & Network Operations Consultant

Overview:

We are seeking an experienced Enterprise Wireless & Network Operations Consultant to support and enhance our network infrastructure. This role is responsible for ensuring the stability, security, and performance of enterprise network services through proactive monitoring, rapid incident response, and structured change management practices.

The consultant will operate across both operations (L2) and advanced engineering (L3) functions, collaborating with internal teams and external vendors to deliver high-quality network services.

Key Responsibilities

Tier 2: Network Operations & Monitoring

• Manage end-to-end incident lifecycle using ServiceNow, including intake, categorization, prioritization, and tracking.
• Perform real-time monitoring of network infrast...