Job Description
A large utility company in Washington is seeking a Manager, IT Network and Voice to lead the Network and Voice engineering team supporting a large, complex enterprise environment with over 3,000 employees and multiple data centers. This role owns the strategy, operations, and modernization of the company’s network and voice infrastructure across business offices, generation plants, and substations throughout Washington state.
On a day‑to‑day basis, this leader:
Manages and mentors the Network and Voice engineering team
Oversees SD‑WAN deployment at remote generation plants as part of Grid Modernization initiatives
Drives network and voice infrastructure modernization across data centers, offices, substations, and field locations
Manages enterprise voice systems supporting all employees
Partners with business stakeholders to enhance contact center capabilities and customer service for 1.5M customers
Identifies opportunities for automation and syst...