Position Overview
About the Role
We are supporting critical Department of Defense networks that enable global communications, satellite systems, and national security operations. This role places you in a Network Operations Center (NOC) supporting DISA and other mission-critical environments.
This is a strong opportunity for candidates with networking fundamentals who are looking to grow within routing/switching, voice/VoIP, satellite communications, and network security teams.
Responsibilities
+ Monitor and manage a large-scale WAN environment in a 24/7 NOC
+ Investigate network incidents, outages, and performance issues (Layer 2/Layer 3)
+ Troubleshoot routers, switches, firewalls, and telecom circuits
+ Analyze alarms and resolve issues across voice, video, and data systems
+ Document incidents and resolutions using ticketing tools (e.g., Remedy)
+ Support technologies such as Cisco, Juniper, SATCOM, and VoIP
Required Qualificati...