Join NAPA Auto Parts as a Knowledge Specialist, where your customer service passion meets automotive expertise. Assist customers with parts inquiries and orders.
At NAPA, the largest Canadian distribution network for automotive parts, you will serve as a trusted advisor, guiding customers through their automotive needs. This vital position involves in-depth communication, order management, and building lasting customer relationships. Your knowledge and professionalism will reflect our commitment to excellence.
Key Responsibilities:
• Provide detailed advice on vehicle parts and accessories
• Manage order placements and customer follow-ups
• Recommend appropriate products based on customer needs
• Develop and maintain relationships with clients
• Thrive in an engaging retail environment
Requirements:
• Superior customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in automotive parts or relevant experience (asset)
• Commit...