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Dencom Consultancy and Manpower Services | pasig, Philippines | Posted June 16, 2026
Position Overview
- Handle customer inquiries and requests related to bookings, ticketing, flight changes, and travel policies.
- Provide accurate information and resolve issues in a professional and timely manner.
- Utilize Omnichannel platforms (voice, chat, email) to deliver consistent service.
- Document customer interactions accurately and maintain proper case records.
- Achieve performance goals, including customer satisfaction and quality standards.
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