Description

To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills

customer service, data entry, starbucks, chick fil a, target

Top Skills Details

customer service,data entry

Additional Skills & Qualifications

Success profile: -Call center, administrative, secretary/receptionist, baking/mortgage, professional environment or high volume retail environment.