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Roanoke Insurance Group Inc | New York, United States | Posted June 21, 2026
Position Overview
Job Profile
Oversee the day to day operations of the New York service teams, ensuring that staff is responsive to clients and that underwriting authority is exercised properly. Ensure that all bond-related processes are handled timely and correctly, i.e. billing, imaging, terminations and client serviceService own book of business and national accounts, as requiredHandle direct sales for house accounts and call-ins as appropriate Work with producers to service existing accounts and bring in new businessEnsure that all clients are familiar with and utilize FastBond to its maximum benefitRepresent the New York service team at client industry functionsProvide training, guidance and supervision as needed to the New York office staffPrepare employee evaluations and recommend salary adjustments. Maintain ongoing relationships with clients, underwriters and claims staffInteract and coordinate activitie...