Job Profile

• In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business
• Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager
• Utilize all available resources in order to properly obtain/maintain underwriting information
• Maintain follow-up system to ensure requests are processed timely
• Create and maintain positive relationships with customers and peers
• Provide backup support, as requested

Job Requirements
• Bachelor’s Degree Preferred or equivalent work experience
• Excellent time management, customer service and interpersonal skills
• Strong comm...