Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America


U-Haul is looking for an organized, friendly, and motivated part time call center representative who can work remotely! A Moving Help Specialist supports customers in a high-volume call center environment via phone, chat, and email, with a focus on either phone or chat. This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services, as well as resolving customer concerns efficiently. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.


Customer Support Specialist Responsibilities:

+ Maintaining a positive, empathetic, and professional attitude toward customers at all times.

+ Responding promptly to customer inquiries.

+ Communicating with customers through phone calls, chats, and emails.

+ Acknowledging and resolving customer ...