Sutherland Global is seeking a detail-oriented QA Analyst for their Mortgage Program in the Philippines. In this role, you'll ensure service excellence by evaluating customer interactions, driving quality compliance, and influencing process improvements to enhance customer satisfaction. Candidates should have at least 1 year of experience in quality assurance, strong analytical skills, and proficiency in MS Office. This high-impact position offers opportunities for growth within quality, operations, or customer experience fields.
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