Role purpose: To create value on Telecel Ghana’s mobile voice services, drive mobile revenue, grow customers (acquisition, upsell, retention) and drive usage.
Key accountabilities and decision ownership
Achieve Subscriber and Revenue targets for Mobile voice and implement strategies to achieve the targetsWork closely with the product and services team to derive maximum value along the product life cycleIdentifying market trends, Evaluation, and selection of products for future roadmapDrive major voice KPIs (Customer, usage, revenue)Grow voice Penetration to desirable levels according to business objectivesCoordinate business activities on National roaming to drive maximum revenue impactGenerate regular reports (daily, weekly, monthly) to monitor KPIs performance and offer insights for decision makingConduct in-depth and complex analysis to understand customer behaviour along the ...