Technical Support & Application Expertise
. Provide technical support for mining customers across key applications (e.g., open gears, hydraulics, engines, gear oils, greases, coolants).
. Diagnose lubrication-related equipment issues and recommend optimized solutions.
. Conduct root cause analysis (RCA) and provide actionable recommendations.
. Ensure proper product selection and application for heavy-duty mining environments.
. Be the focal technical point of contact with HQ mining technical teams to feedback technical topics at a global level.
Customer Engagement & Value Creation
. Partner with Sales teams to support key mining accounts and new business development.
. Deliver technical presentations, product training, and solution proposals to customers and distributors.
. Promote value-based selling by demonstrating and quantifying Total Cost of Ownership (TCO) benefits.
. Support technical aspects of commercial negotiations and tenders.
Field Trials...