About Us

Welcome to the home of the down-right inquisitive.

Reading Room is a user-led, data-centric consultancy. Fundamentally understanding users’ needs, motivation and behaviours in relation to our clients’ products and services is the key to success.

We help all kinds of passionate brands and organisations to realise their digital ambitions. And, as a 80-strong team of digital specialists across London, Bristol and the North West, we cover the whole caboodle – from the deep dive and digital strategy, right through to the design, technology and communications that define how customers feel and interact.

We are not afraid to challenge conventional thinking and we’re well known for our candid, jargon-free approach to delivery.

Our work adheres closely to the principles of user-centric design and delivers client work using agile processes, and in-depth discovery.

Reading Room’s existing client base is impres...