Job Title: M365 Senior Support Engineer – L2

Location: Hyderabad

Experience: 2–8 Years

Job Summary

We are seeking an experienced M365 Senior Support Engineer (L2) to provide advanced support, administration, troubleshooting, and maintenance of the Microsoft 365 ecosystem. The ideal candidate should have strong expertise in Microsoft 365 services, PowerShell scripting, incident management, and user support.

Key Responsibilities

• Provide L2 support for Microsoft 365 services and resolve complex technical issues.
• Administer and support the Microsoft 365 product suite, including:
• Office 365
• OneDrive
• Viva Engage
• Whiteboard
• Microsoft Planner & Project
• MS Visio
• Viva Insights
• Microsoft Forms
• Copilot Studio
• Informat...