SGS is accelerating the digital transformation of its core operational platforms.

We are hiring a Microsoft Dynamics 365 Technical Lead to take ownership of technical delivery and solution architecture across Dynamics 365 Customer Engagement (CE), with a strong focus on Customer Service, Field Service and the Power Platform.

This role is hands-on and delivery-oriented, combining deep technical leadership with accountability for quality, scalability and production readiness in enterprise environments.

Key responsibilities

• Lead the technical design and implementation of Dynamics 365 CE solutions (Customer Service / Field Service).
• Working with the Solution Architect, act as technical authority during delivery, owning architecture decisions and best practices.
• Desig...