Elevate exceptional customer experiences as a Custom Framing Manager at Michaels in Toronto/Downsview, ON. Lead a skilled team dedicated to innovative framing solutions and sales.
In this managerial role, you will oversee a talented framer team, focusing on driving sales while ensuring adherence to company standards. Your experience in retail management and sales leadership will be critical as you coach team members and manage key performance indicators. Collaboration with the Store Manager is essential to optimize workflow and enhance customer satisfaction.
Key Responsibilities:
• Lead a team of framers to drive sales effectively
• Ensure compliance with company policies and SOPs
• Manage inventory and shrink safety programs diligently
• Conduct training and onboarding for team members
• Assist in omni-channel processes to improve customer service
Requirements:
• Basic computer skills required for management tasks
• Previous custom framing experience is p...