**Overview:**

Responsible for the on-going management of merchant across the footprint with a primary focus on strategic partnering to retain, grow and cross sell.

**Primary Responsibilities:**

Primary point of contact for existing clients utilizing merchant services. Manage and grow assigned portfolio of existing clients with strong emphasis on retention and client satisfaction.

For Merchant Relationships:

+ Perform frequent reviews with clients and an in-depth review of volume growth.
+ Promote cross sell services to create stickiness with clients.
+ Monitor volume changes to ensure clients are being priced in the appropriate tiers.
+ Ensure that clients are meeting industry regulation and compliance requirements.
+ Promote technology changes to ensure clients are benefiting from newest payment terminals and gateways.

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accorda...