Responsibilities

Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customers needs Effectively upholds the service standards of Winston Flowers by providing excellent service assisting customers with product selection and troubleshooting client issues while managing internal processes to ensure timely deliveries Responsible for follow up inquiries to select clients to ensure 100 satisfaction Identify future sales opportunities from day to day calls and maximize leads Participate in other special projects as business needs require Candidate Attributes Previous experience in luxury sales andor customer service is preferred Exemplary verbal communication and interpersonal skills Ability to efficiently and professionally meet client needs while balancing the needs of the company Excellen...