Merchandiser – H&M Home Account (Lighting & Furniture) Key Responsibilities: Customer Management Act as the single point of contact for H&M Home on all Lighting and Furniture programs. Manage customer communication, RFQs, inquiries, order confirmations, and delivery commitments. Build strong relationships with H&M buying, sourcing, quality, and product development teams. Product Development & Sampling Coordinate new product development (NPD), sampling, prototyping, and approvals. Work closely with Design, Engineering, Quality, and Production teams. Track sample timelines and ensure timely submissions. Order Management Receive and process purchase orders. Monitor order status from order receipt to shipment. Ensure on-time delivery (OTD) and proactively communicate risks or delays. Production & Supply Chain Coordination Follow up with PPC, Purchase, Production, and Suppliers to ensure material availability and production readiness. Monitor critical path activities and resolve bottlenecks...