Membership Services Coordinator

Riding for the Disabled Association (RDA)

Warwick, Warwickshire (Hybrid)

£27,717 per year

Full-time or part-time (37 hours per week / 26 hours per week)

Permanent

Disability

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

Key Responsibilities

Operational & Administrative Support

• Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
• Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
• Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualification...