Benefits:

• Bonus based on performance


• Employee discounts


• Opportunity for advancement

Job Summary


We are now hiring at the 9341 Kingston Pike location! The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. 


Essential Duties and Responsibilities 

• Greet members, prospective members and guests, providing exceptional customer service.


• Handle all front desk related activities including: 
  
  
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  
  
  • Check members into the system.
  
  
  • New member sign-up.
  
  
  • Take prospective members on tours.
  
  
  
  


• Facil...