Member Services Representative, AACU Mortgage Processing
+ Months Contract

Fort Worth, TX

Onsite





Job Purpose:



Responsible for providing cross functional support in the Mortgage Servicing department at Credit Union.



Principal Duties and Responsibilities:



• Set-up new loans in the FICS servicing system

• Handle property tax/insurance policy issues and provide service to members’ questions regarding their property tax or insurance policy

• Track and log legal documents related to mortgage processing

• Prepare and image documents for record retention

• Provide requested payoffs to members, loan officers, and other lenders

• Review account information with members and requests corrections as necessary

• Process legal documents when mortgage is paid in full

• Perform other duties as assigned

• The selected c...