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Member Services Officer / Child Minding

Belgravia Leisure | Coffs Harbour, Australia | Posted June 21, 2026

Position Overview

The Role

Our Member Services Officers are the heart of our business providing important services such as Reception, Sales, Child Minding and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures. 

The primary responsibility of our Member Services Officers is to deliver first class customer service ensuring it is in line our Mission, Vision and Values. The successful applicant should possess excellent communication skills, a passion for health and fitness, and enjoy helping people to start their goals

Your key responsibilities include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Prospecting, touring, closing and getting referrals for future sales.
  • Achieve team goals and targets as set out by the Assistant Clu...

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