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Member Service Consultant

RAC WA | West Perth, Australia | Posted June 04, 2026

Position Overview

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be The driving force for a better WA by 2030.

RAC Finance (RACF) specialise in market leading finance products and services that provide a range of solutions for our diverse member base. We are currently looking for a skilled Customer Service Specialist to join our personal finance team. The core purpose of this role is to support our members through personalised and genuine conversations, contribute to the day-to-day operational functions, deliver on individual performance goals and contribute to the success and engagement of the wider team.

What will you be doing?

  • Manage a high volume of inbound and outbound calls from personal loan members, with a focus on uncovering proactive solutions and building positiv...
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